Meet the experts
that make it all work.

Marty has over 25 years of experience in contact centers and enterprises. He currently serves as a Board Member of multiple tech companies. Marty is also the co-founder of a venture fund called Carya Venture Partners which invests in early-stage deep tech companies. Over his career, he has built and sold numerous BPOs across the globe as well as served as an advisor to many startups in the Bay Area. Marty's experience and ability to accurately evaluate technology in real-world applications and design customer journey roadmaps gives Ascent the expertise to take multiple tech companies' features and implement them into enterprises in today's confusing landscape.

A senior communications and channel sales executive with a record of visionary leadership in bringing disruptive technology to market & driving sales through technology service distributors and alliance partners. Jon excels at rapidly building and motivating high-performance sales organizations, delivering dramatic revenue growth, and capturing new opportunities.

Kim Howell, a seasoned C-level executive, boasts over 25 years in contact centers, emphasizing digital transformation and growth strategy. As the recent COO and Chief People Officer, she managed a global presence across 7 countries. Proficient in the full CX process, Kim excels in strategy, execution, and driving tech innovation. Renowned for navigating uncharted areas and collaborating with stakeholders, her hands-on approach and knack for integrating people and technology have consistently propelled company success.

Heather Riley has a reputation for success in channel marketing and strategy and in building out channel programs from the ground up. Her experience at four market-leading CCaaS companies helped attract the top TSBs, agents/sub-agents, VARs, BPOs and ISVs in the industry and led to strengthening the company's market position and achieving business goals.

With nearly two decades of contact center technology experience, Sharath is the Co-Founder and former CRO of Observe.AI and Co-Founder / General Partner of Carya Venture Partners. As an investor, Sharath is constantly vetting the newest contact center technology and ensuring that Carya Venture Partners is investing in the most cutting edge technology companies.

Marty has over 25 years of experience in contact centers and enterprises. He currently serves as a Board Member of multiple tech companies. Marty is also the co-founder of a venture fund called Carya Venture Partners which invests in early-stage deep tech companies. Over his career, he has built and sold numerous BPOs across the globe as well as served as an advisor to many startups in the Bay Area. Marty's experience and ability to accurately evaluate technology in real-world applications and design customer journey roadmaps gives Ascent the expertise to take multiple tech companies' features and implement them into enterprises in today's confusing landscape.

A senior communications and channel sales executive with a record of visionary leadership in bringing disruptive technology to market & driving sales through technology service distributors and alliance partners. Jon excels at rapidly building and motivating high-performance sales organizations, delivering dramatic revenue growth, and capturing new opportunities.

Kim Howell, a seasoned C-level executive, boasts over 25 years in contact centers, emphasizing digital transformation and growth strategy. As the recent COO and Chief People Officer, she managed a global presence across 7 countries. Proficient in the full CX process, Kim excels in strategy, execution, and driving tech innovation. Renowned for navigating uncharted areas and collaborating with stakeholders, her hands-on approach and knack for integrating people and technology have consistently propelled company success.

Heather Riley has a reputation for success in channel marketing and strategy and in building out channel programs from the ground up. Her experience at four market-leading CCaaS companies helped attract the top TSBs, agents/sub-agents, VARs, BPOs and ISVs in the industry and led to strengthening the company's market position and achieving business goals.

With nearly two decades of contact center technology experience, Sharath is the Co-Founder and former CRO of Observe.AI and Co-Founder / General Partner of Carya Venture Partners. As an investor, Sharath is constantly vetting the newest contact center technology and ensuring that Carya Venture Partners is investing in the most cutting edge technology companies.